VIP counter
Prefer personal contact? Then come to the VIP counter!
Are you also the type of person who prefers to receive information in a personal conversation instead of looking up everything on a website? Then you are certainly not the only one. The VIPs know this all too well. That is why, in addition to this website, the VIP also offers the VIP counter, which is open for a number of hours every Tuesday and Thursday, both in Rijen and Gilze.
The VIP counter is, how could it be otherwise, manned by volunteers. Yvonne is one of them, she tells you how it works. " You can just walk in during the opening hours of the counter, even without making an appointment in advance. We are usually present with two people, so you will always find someone who can speak to you immediately. "
Who is the VIP counter intended for?
" We regularly hear from people that they have already looked at the website here, but that they do not know exactly how best to formulate their request for help or their offer of help. The website works as a kind of Marketplace. There people also offer something for sale. or they ask for a specific thing. We also bring supply and demand together. And the clearer your message is, the greater the chance of a response. At the VIP counter we can help you with such a good description. explain to you much better in a conversation what exactly you want to do as a volunteer or what help you are looking for. And we can ask some more questions in a conversation. request for help or the offer of help ."
"It can also happen that you first want to have some more information about the VIP, before you register on this website, then a conversation with me or one of my colleagues is very useful. In such a conversation we explain how In this way we lower the threshold for you to place a request for help or an offer of help on the website.And then there are also people who do not have internet or are not used to working with a PC, but who do want to use make it VIP. Together with them we will look at how we can find a way in here."
Aftercare
The VIP volunteer counter also monitors all requests for help and offers of help that are placed on the website. This way they can see whether there is a response and whether a match has been established. People are often called to check if everything is going well.
"It is important that you realize that you can also say 'no' when your call is answered. A good click is very important between people who are going to do something for each other. If that click is not there, it has little want to make a match. You have to be realistic about that and we can also support you with that, by giving tips on how to approach this. We notice that most people also appreciate this 'aftercare'."
Opening hours VIP counter
Do you also need some help with registering on the VIP website or do you want more information about how the VIP works? Then you are more than welcome to visit the VIP counter during the opening hours below or to contact us by telephone via the telephone number mentioned.
VIP counter Rows: every Tuesday from 10.30 am to 12.30 pm in the foyer of CC De Boodschap - Nassaulaan 62-64, Rijen - telephone 06-57345182 (available on weekdays from 9.00 - 17.00)
VIP window Gilze: every Tuesday from 2 p.m. to 4 p.m. in the foyer of CC De Schakel - Kerkstraat 104, Gilze - telephone 06-57345182 (available on working days from 9 a.m. - 5 p.m.)
We are also present every Thursday afternoon from 12.30-14.30 in shopping center De Laverije on Wilhelminaplein in Rijen.